Victoire-Robeworks

What is the difference between the Original Luxury Collection (LJ100) and the Classic Shawl Collection (LJ300)?

The LJ100 Original Luxury robe has three pockets: two large lower patch pockets and a welt pocket on the upper left chest.

The LJ300 Classic Shawl has two pockets located within the side seams: there are no visible pockets, giving it a sleek appearance.

What is my robe size? Are there separate sizes for men and women?

Our sizes are uni-sex, from extra small to 5XL for both men and women. Please scroll down to the Sizing Guide tab that is located at the bottom of each product page to find the fit that's right for you. Please contact us for pricing information on plus size robes in sizes 3XL-5XL.

What is the corresponding age range for the C101 Child's Cover Up?

What is microfiber?

Our own exclusive microfiber is ultra fine, lightweight and densely woven together to create depth and body. The filaments are half the diameter of a strand of silk and one hundred times finer than the human hair. Because microfibers are so fine, many fibers can be tightly packed together, making deeper, richer and brighter colors. Silky and lightweight, it has a luxurious drape allowing the fabric to flow freely, and still possess body.

What are the washing instructions?

All Robeworks robes are machine washable. Wash in cold cycle using mild detergent and dry on Permanent Press. Remove promptly. We highly suggest removing belts from their carriers before laundering.

What order do I put initials in for monogramming?

Please refer to our personalization page for instructions. Because personalized items are not returnable, we ask that you take special care when making your selections. Initials are monogrammed in the order that they are entered.

Where is my order? When can I expect my order?

Your robe is made custom for you and specifically produced for each and every order. Production time normally takes between 4-6 weeks, which does not include transit time.

Can I get my robes gift wrapped?

Yes, our robes are attractively packaged, wrapped with a decorative ribbon tie and Robeworks' signature gold seal.

Can I include a note or gift card?

Yes, you can type in any message that you'd like to include with your shipment in the comment box at checkout. A gift card with a handwritten note will be included with your shipment.

Can my order ship express/overnight?

We typically ship via UPS Ground. Orders are shipped on business days only, Monday-Friday, excluding federal holidays within the United States. Express shipment is available once the product is ready to ship. If you are interested please contact us at 888.772.7623

Global Shipping

We ship worldwide. With all international orders, including Canada, customers are responsible for custom duties and taxes on the items purchased. These local fees are not included in your Robeworks invoice.

Duty & Tax
Duty, customs tariffs and VAT are set by the local government and determined based on a combination of the country of origin or manufacturing of the goods being purchased, and the classification of that merchandise in accordance with a system adopted and used by the local government. The amount of applicable duty, tariffs and taxes vary and are the responsibility of the customer.

What is the Return Policy?

All returns and exchanges must receive prior approval by claims department. Do not return any product(s) without first contacting customer service 888.772.7623. All embroidered merchandise(s) are final sales, no exchanges or refunds. All returned merchandise(s) must be unworn and unlaundered. All claims and returns must be made within seven (7) days of receipt. All shipping and handling costs are non-refundable. Claims made after seven (7) days will be void. All exchanges are subject to additional shipping charges. For your security, please return your merchandise(s) with an insured courier (FedEx, UPS, DHL or USPS Parcel). Victoire, LLC is not responsible for items damaged or lost in transit

Wholesale Catalog

Please feel free to contact Sue Parra, Wholesale Account Executive, at 888.772.7623 or email sparra@robeworks.com