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Order Status
Has my order shipped?
  Click the "My Account / Order Status" link at the top right hand side of our site to check your order status. Please note: Since we are currently upgrading our systems and have recently moved from a different website platform, not all order information is available online yet. Please call 888-772-7623 for assistance Monday through Friday, 9 am to 5 pm PT.
How do I change quantities or cancel an item in my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order. Please note: Since we are currently upgrading our systems and have recently moved from a different website platform, not all order information is available online yet. Please call 888-772-7623 for assistance Monday through Friday, 9am-5pm PT.
My order never arrived.
  If you did not receive your package, please call 888-772-7623 for assistance helping trace your delivery. We are available Monday through Friday, 9 am to 5 pm PT.
An item is missing from my shipment.
 
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